Shipping Policy
At Eyvie, we are committed to delivering your order quickly, safely, and reliably. Below you’ll find key information regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is dispatched, you will receive a confirmation email with tracking information.
Shipping Destinations
We currently ship to the United Kingdom and internationally. Shipping times and costs vary by location and are calculated at checkout.
Estimated Delivery Times
-
UK Standard Shipping: 3–7 business days
-
International Shipping: 7–14 business days
(Delivery times may vary due to customs procedures or local carrier delays.)
Shipping Costs
Shipping fees are calculated at checkout based on your shipping address and order weight. Occasionally, we may offer free shipping promotions — these will be clearly stated on our website.
Customs & Duties (International Orders)
For international shipments, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping fee.
Order Tracking
All orders come with a tracking number, which you will receive via email once your package has been dispatched.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing items, please contact us at contato@eyvie.com and we will do our best to assist you.