
FAQ
Once your order has been shipped, you’ll receive an email with your tracking information. This shipping confirmation will include all the details you need to follow your order.
Simply use the tracking information provided to track your package directly on our website.
In Canada, processing and shipping takes around 3 business days.
Other locations 5 working days.
We offer free exchanges for a different size. You have up to 30 days to make an exchange.
Customer service by email: contact@eyvie.com
Send us a message and we’ll get back to you as quickly as possible.
Please note: We do not offer customer service through Instagram or Facebook. Kindly contact us by email only. Sending multiple emails may slow down response time. Thank you for your understanding!